Content Moderation and DSA Notice

Reporting illegal or unsafe content

Report scams, impersonation, harassment, threats, non-consensual intimate content, suspected minors, illegal offers, or other unsafe behaviour through in-app tools or support@janodel.com. Include enough information for Janodel to identify the account, content, or event.

Moderation actions

• Rejecting photos or verification submissions.
• Hiding, removing, or restricting content.
• Stopping or delaying an introduction.
• Restricting messaging or other features.
• Suspending or closing an account.
• Preserving records and, where appropriate, reporting serious threats or unlawful conduct to competent authorities.

Reasons and appeals

Where required, Janodel will provide a clear reason for moderation actions and a way to challenge the decision. Appeals and moderation complaints can be sent to support@janodel.com. Janodel aims to review complaints fairly, consistently, and without discrimination.

Recommendation transparency

Janodel’s recommendations are based mainly on profile completion, eligibility rules, location, relationship goal, cultural and family preferences, lifestyle, questionnaire compatibility, user priorities, safety checks, and administrative approval. Users can influence recommendations by updating questionnaire answers and preferences.